Look at this order:
1 Bacon Angus Meal
1 6 Nuggets Meal
1 Big Mac Special Order Meal
1 Big Mac Meal
3 Qtr Cheese Burger Meal
2 McChicken Meal
1 4 Nugget Happy Meal
9 Medium Fry
3 Medium Ice Tea
1 Medium Sprite No Ice
1 Medium Sprite
1 Medium Coke No Ice
1 Medium Diet Coke
2 white milk
1 chocolate milke
Total 65.88
There are a total of 10 meals here. However, this order totally caused chaos at our McDonald's at 9:30 p.m. There was no one else in line and at least 7 staff on. After putting in the order the shift manager had to put in a code to authorise it. She made a comment about the length of time it would take while she did that. She then was at the other cash telling a customer - its going to be half-an-hour if you want to order anything - like my whole screen is full. She also made a comment that she needed "8: fries.
I finally had enough at that point and demanded to know what the issue was. The clerk serving us tried to say that the other girl didn't mean anything by it, its just a big order. She chimes in "yeah, its a big order". So I'm like, what's the deal with telling people that our order is causing others to wait half an hour? She indicates that the other customer is an employee. And again, its a large order. And I say yeah, and we just paid 65 bucks for it.
Crappy customer service is my biggest peeve - for one simple reason - its usually because the person does not have the decency to be polite. We were originally going to go through the drive through because we felt bad unleashing 3 teens, 2 pre teens and 2 children onto the restaurant. But we figured this would be far better than trying to coordinate the orders through the drive through.
Then another staff member, to make a point, says "I have never seen an order this big since I started here two years ago". Huh, its ten blasted meals! I'm not ordering Peking Duck for 30 - I'm ordering s**t on a bun. Microwave it and throw it between a bun. I'm ordering 9 orders of fries - stick the basket in the oil and pop them out!
I've been in McDonald's at lunchtime when offices have put there orders in and they have had to use a separate cash and workers because the order is large.
Anyhow, I'm pissed. I'm pissed that we are paying to eat crap on a bun and instead of being pleased that we are eating there we are throwing off their routine. In fact, we would have been pleased to do the orders in sets of three if it would have helped.
I just hate inconveniencing retailers with my business!
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